We were very excited following our CQC inspection in October to have them confirm that we have made significant improvements over the past 6 months.

We discussed with them how we had not completed everything in our improvement plan because the changes required need a while to take effect and bed in. However, the work we have done around safety and leadership – particularly in relation to new management and quality assurance, fire safety, medication, care planning and infection control all meant that CQC was able to move us upwards into Requires Improvement and take the service out of special measures.

We look forward to the next phase of our improvement agenda which we are confident will hugely enhance the experience of people who live and work with us, and see us achieve a Good rating at our next inspection.

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