ACI CARE

Embracing Life's Journey at ACI Care

At ACI Care, we understand the significance of selecting the ideal care home for you or your loved ones. Choosing between residential, dementia or respite care is a big decision. It’s a choice that reverberates with love and care.

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OUR CARE HOMES

Care Built Around People, Not Processes

Welcome to ACI Care, where we provide high-quality residential, respite, and dementia care in welcoming care homes across Kent and Sussex.

Crafted with compassion and understanding, our care homes offer safe, comfortable environments supported by personalised, high-calibre care. Every detail from daily routines to the atmosphere of our homes, is designed to help residents feel secure, respected, and truly at home.

Our ethos centres on nurturing the whole person. Through nutritious dining, meaningful activities, and strong social connections, we support the physical, emotional, and mental wellbeing of every resident.

At ACI Care, it’s all about the experience of good care.

OUR HOMES
ACI Care | an image displaying two of our residents engaging in conversation

TYPES OF CARE

Our Care

At ACI Care, we provide a full range of care services, including specialist dementia care, residential care, and short-term respite care. Each service is designed to offer comfort, dignity, and peace of mind for both residents and their families.

With a strong focus on personalised support, our experienced and compassionate teams across our three care homes in Kent and Sussex are dedicated to helping every resident maintain their independence, wellbeing, and quality of life, while ensuring that individual needs are always met with respect and kindness.

To learn more about our bespoke care options, explore the services below and discover how ACI Care can support you or your loved one.

ACI Care | One of our residential care residents

Residential Care

Our residential care services are designed to provide the right balance of support, comfort, and independence. Whether you need a little extra help getting dressed in the morning, assistance with medication, or simply companionship and a chat over afternoon tea, our friendly team is here to make every day feel safe, welcoming, and enjoyable. With 24/7 care available, residents can feel reassured that help is always at hand while still enjoying the freedom to live life their way.

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ACI Care | an image of one of our Respite Care residents

Respite Care

Our respite care services are here to give family carers the chance to rest and recharge, knowing their loved one is receiving the highest standard of support. Caring for someone can be incredibly rewarding, but it can also be challenging and taking a break is essential for your own wellbeing and for maintaining a positive, loving relationship. With our dedicated team on hand 24/7, you can have complete peace of mind that your loved one is safe, comfortable, and cared for while you take the time you need.

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ACI Care | One of our Dementia Care Residents

Dementia Care

Our dementia care services are designed to support both residents and their families through what can be a highly emotional and challenging journey. While the changes brought by dementia can be difficult for the person living with the condition and heart-breaking for loved ones to witness, our compassionate team is here to provide specialist support, comfort, and reassurance every step of the way. We focus on maintaining dignity, promoting independence where possible, and creating a safe, familiar environment that feels like home.

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OUR TESTIMONIALS

"The Old Rectory Care Home is an excellent home. The management is effective and always approachable. There is a good team spirit among the staff, the members of which are all very positive and kind, as well as being practical in their care of the residents. Rooms and bathrooms are kept clean daily and sanitised regularly. I am happy here and comfortable, and I am looked after very well."
D L
Resident at The Old Rectory
"I have found nothing but kindness and care since being here, The staff members are so willing to give us the best environment that they and we wish to have while living here, The rooms are warm and comfortable. The food is excellent and varied and I look forward to meal times when I can chat to my friends and enjoy the food."
C B
Resident at The Old Rectory
"Mother is very happy at The Old Recotry & tells everyone how wonderful & caring all of the staff are. She loves her room & the food and has made several friends. We know that she is well looked after and that if medical issues arise they are dealt with promptly."
J A
Son of Resident at The Old Rectory
"Really happy with this place. Everything was as we needed it to be. Felt like being at home so it was easy to settle into. Lots of friendly faces and a nice buzzing environment. Lots of activities to keep everyone entertained."
Julian T
Son-in-law of Resident at Mountside
"Mum recently moved in. Super happy. Relieved. They are looking after her and its a nice, safe space for her to be whilst we figure out the long term plan. Felt that I couldn't leave her at all over the last year when she was at home, now she's at Mountside, I can take a much-needed break myself."
Rachel S
Daughter of Resident at Mountside
"Mountside Care Home have gone over and beyond the care and love that they have shown my mum over the last two years, from the nurses, care assistants, domestic staff and voluntary staff. I cannot thank them enough for all the care that they have shown her. They are true heroes. They not only care and help the residents but also the family through the darkest of times. It is like a home from home and mum has enjoyed her golden years with them."
Karen G
Daughter of Resident at Mountside
"My dad has been a resident now for 6 months, we have found the home to be a welcoming and safe environment. The staff are all pleasant and always attentive. Certainly from my dad's perspective, he seems more than happy residing at the home."
Linda W
Daughter of Resident at Fairways
"Over the past six months mum has settled in and become part of the Fairways family. The atmosphere in the care home is always warm and welcoming. Mum enjoys the home cooked food. Nothing is too much trouble for the staff as they attend to the personal care and social needs of their residents."
H O
Daughter of Resident at Fairways
"My wife entered Fairways Care 9th October 2022. I have seen the way all the staff work and care for residents, all very good. I visit my wife nearly every day and I am happy at how she is looked after. I have absolutely no negative comments at all. Of course I miss my wife being at home with me but know that she is in a caring home. Our four adult children are very happy that she is where she is and receiving good care."
Terry M
Husband of Resident at Fairways
"Everyone was kind and helpful and very nice to us. My uncle always said very positive things and seemed to be very happy and relaxed."
Margery S
Niece of Resident at Mountside

Our Values

At ACI Care, our values guide every decision we make, from the way our teams care for residents to how our homes are designed and run. These values are not statements on a wall; they are reflected in the care we provide every day across our homes and services.

Dignity & Respect

Every resident is treated as an individual, with their own life story, preferences, and needs. We promote independence wherever possible while ensuring support is delivered with sensitivity, patience, and respect.

This value is especially central to our Residential Care and Dementa Care, where maintaining dignity and personal identity is essential to wellbeing.

Our Care

Personalised Care

No two people are the same and neither is our care. We take time to understand each resident’s routines, needs, and wishes, tailoring care plans that adapt as those needs change.

Across Fairways, Mountside, and The Old Rectory, our teams work closely with residents and families to ensure care feels personal, consistent, and reassuring.

Our Homes

Compassion & Kindness

True care goes beyond practical support. From a friendly conversation to reassurance during difficult moments, compassion is at the heart of everything we do.

This is particularly valued in our Respite Care, where residents may be joining us for a short stay and need to feel comfortable, welcomed, and supported from day one.

Our Care

OUR HOMES

At ACI Care, we aim to provide exceptional care, always.

Our care homes in Kent and Sussex are set in beautiful surroundings, close to lively towns and communities. From cosy, comfortable rooms to thoughtful on-site amenities, each home is designed to provide residents with both convenience and peace of mind.

Alongside a warm, home-from-home environment, our dedicated staff go above and beyond every day to deliver compassionate, personalised care and support.

Whether you are exploring options for yourself or a loved one, we are confident you’ll find a welcoming community and the highest standards of care here at ACI Care.

ACI Care | Fairways Care Home in New Romney – part of Our Homes, providing comfort and quality care in a welcoming environment.

Fairways

MADEIRA ROAD, LITTLESTONE, NEW ROMNEY TN28 8QX

Are you looking for a safe and secure care environment for you or your loved one? Situated just a stone’s throw away from the sea, our Fairways Residential home in New Romney is set in a fantastic location. As well as offering a beautiful setting, our residents receive the care that they need 24/7, with the comfort that we help and encourage independent living where possible.

For more information, please call: 01797 330 440

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ACI Care | The Old Rectory Care Home in Dymchurch – part of Our Homes, offering comfort and quality care in a peaceful setting.

Old Rectory

NEW HALL CLOSE, DYMCHURCH, ROMNEY MARSH TN29 0LE

Set in the picturesque village of Dymchurch in Kent, and within walking distance of the beautiful famous ‘Golden Sands’, lies The Old Rectory. Here, we provide care, companionship and safety in a delightful Victorian home with private patios and gardens. We ensure that our residents’ privacy, dignity and comfort is maintained at all times, whilst enabling them to lead independent and fulfilling lives.

For more information, please call: 01303 760 772

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ACI Care | Mountside Care Home in Hastings, East Sussex – part of Our Homes, providing comfort, care, and a supportive environment.

Mountside

9-11 LATON ROAD, HASTINGS, EAST SUSSEX, TN34 2ET

Situated in a quiet residential neighbourhood in the picturesque East Sussex seaside town of Hastings, Mountside is the perfect place for your loved one to spend their twilight years.

Dedicated to providing tailored, exceptional care, our team encourages residents to pursue their interests and hobbies via organised activities, events, and outings. Comprising spacious bedrooms, three lounges, two dining rooms and landscaped gardens, there’s always plenty of space to meet with newfound friends, or to take some quiet time for yourself.

For more information, please call: 01424 231 422

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Find out more about our homes, our team, our care and typical fees.

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Come and see the home for yourself – we’re always open for coffee and a chat.

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Bedrooms Available

We’re accepting residents for residential, dementia and respite care. Reserve your space today.

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