Getting Started on Your Care Journey

We understand that choosing a care home is a big decision, and we’re here to guide you through every step of the process as seamlessly as possible.

Here are the five simple steps you’ll need:

Arrange a Visit – We invite families to tour our homes, meet our team, and experience the warm environment firsthand.
Assessment and Care Planning – Our expert team will assess individual needs and develop a personalised care and support plan.
Understanding Costs – The cost of care varies based on needs, and we provide clear, transparent pricing with no hidden fees.
Funding Support – We offer guidance on financial support options, including local authority funding and benefits.
Moving in Day – Making the transition as easy as possible the room will already be presented just how we have discussed ready for settling in.

We know considering a move to care home can be a daunting experience, however we are here to help through the whole decision-making process.

If you’re considering care for yourself or a loved one, we’d love to help. Our team is happy to answer any questions and provide the information you need to make an informed decision.

ACI care offers exception Residential Care, Dementia Care and Short-stay Respite Care across all of our homes; Mountside Care Home in Hastings, Fairways Care Home in New Romney, Gabriel Court Care Home in Kettering and Old Rectory Care Home in Dymchurch. Get In Touch to your local care home today.