Our Care
At ACI Care, we enrich the lives of our residents, helping them flourish and thrive under our care
TYPES OF CARE
Our Care
At ACI Care, we provide a full range of care services, including specialist dementia care, residential care, and short-term respite care. Each service is designed to offer comfort, dignity, and peace of mind for both residents and their families.
With a strong focus on personalised support, our experienced and compassionate teams across our three care homes in Kent and Sussex are dedicated to helping every resident maintain their independence, wellbeing, and quality of life, while ensuring that individual needs are always met with respect and kindness.
To learn more about our bespoke care options, explore the services below and discover how ACI Care can support you or your loved one.

Residential Care
Our residential care services are designed to provide the right balance of support, comfort, and independence. Whether you need a little extra help getting dressed in the morning, assistance with medication, or simply companionship and a chat over afternoon tea, our friendly team is here to make every day feel safe, welcoming, and enjoyable. With 24/7 care available, residents can feel reassured that help is always at hand while still enjoying the freedom to live life their way.

Respite Care
Our respite care services are here to give family carers the chance to rest and recharge, knowing their loved one is receiving the highest standard of support. Caring for someone can be incredibly rewarding, but it can also be challenging and taking a break is essential for your own wellbeing and for maintaining a positive, loving relationship. With our dedicated team on hand 24/7, you can have complete peace of mind that your loved one is safe, comfortable, and cared for while you take the time you need.

Dementia Care
Our dementia care services are designed to support both residents and their families through what can be a highly emotional and challenging journey. While the changes brought by dementia can be difficult for the person living with the condition and heart-breaking for loved ones to witness, our compassionate team is here to provide specialist support, comfort, and reassurance every step of the way. We focus on maintaining dignity, promoting independence where possible, and creating a safe, familiar environment that feels like home.
OUR HOMES
At ACI Care, we aim to provide exceptional care, always.
Our care homes in Kent and Sussex are set in beautiful surroundings, close to lively towns and communities. From cosy, comfortable rooms to thoughtful on-site amenities, each home is designed to provide residents with both convenience and peace of mind.
Alongside a warm, home-from-home environment, our dedicated staff go above and beyond every day to deliver compassionate, personalised care and support.
Whether you are exploring options for yourself or a loved one, we are confident you’ll find a welcoming community and the highest standards of care here at ACI Care.

Fairways
MADEIRA ROAD, LITTLESTONE, NEW ROMNEY TN28 8QX
Are you looking for a safe and secure care environment for you or your loved one? Situated just a stone’s throw away from the sea, our Fairways Residential home in New Romney is set in a fantastic location. As well as offering a beautiful setting, our residents receive the care that they need 24/7, with the comfort that we help and encourage independent living where possible.
For more information, please call: 01797 330 440

Old Rectory
NEW HALL CLOSE, DYMCHURCH, ROMNEY MARSH TN29 0LE
Set in the picturesque village of Dymchurch in Kent, and within walking distance of the beautiful famous ‘Golden Sands’, lies The Old Rectory. Here, we provide care, companionship and safety in a delightful Victorian home with private patios and gardens. We ensure that our residents’ privacy, dignity and comfort is maintained at all times, whilst enabling them to lead independent and fulfilling lives.
For more information, please call: 01303 760 772

Mountside
9-11 LATON ROAD, HASTINGS, EAST SUSSEX, TN34 2ET
Situated in a quiet residential neighbourhood in the picturesque East Sussex seaside town of Hastings, Mountside is the perfect place for your loved one to spend their twilight years.
Dedicated to providing tailored, exceptional care, our team encourages residents to pursue their interests and hobbies via organised activities, events, and outings. Comprising spacious bedrooms, three lounges, two dining rooms and landscaped gardens, there’s always plenty of space to meet with newfound friends, or to take some quiet time for yourself.
For more information, please call: 01424 231 422
OUR TESTIMONIALS
"My brother lived at Mountside for a year, and I have to say, it was great to see him so happy and relaxed. It was very sad for us that he had to move to a home, but once he had settled, it had brought back his old glow and charm. He always said he was well cared for, and the building was beautiful.
We are so happy that he managed to get another year of being himself again after struggling so much at home. He always loved the weekly bingo!"
"The home was very helpful clean with lovely staff my husband was looked after very well. We could not have had better treatment."
"Very happy with the care my father receives. He's suffering from dementia so is not always the easiest person to deal with, but he is dealt with respectfully. If he's having a tough time emotionally, we can call the home and talk to the staff, who are always understanding and appreciate the input from us."
"The staff are extremely caring, supportive and dutiful in their care for the residents. The food is superb all freshly cooked daily. Mum has flourished and improved at Fairways."
"Everyone was kind and helpful and very nice to us. My uncle always said very positive things and seemed to be very happy and relaxed."
"I came to visit the other day and felt compelled to leave a review. I just read an article in the newspaper about people being forced out of hospitals and into care homes. Well from my experience at Mountside, I just want to ask why that’s a bad things? My great-aunt has been in hospital many timesover the last few years and it’s always terrible and she always cries about wanting to go home. But since she’s been at Mountside, she’s so happy and free and is getting so much help and support. These guys are doing a fantastic job and we really should be highlighting what a fantastic place it is!"
"My dad was a resident here for over a year, and we were very happy with the care they provided, very homely. I always found the staff lovely, caring and helpful. Nothing was too much trouble. Very happy memories of dad's time spent there. Especially his singing and dancing."
"My mate is really well looked after here. I know all of us are happier that he’s in a safe place getting the help and support he needs rather than being stuck in his home and struggling away. Obviously, we miss seeing him as much, but he didn’t get out much before and this way we can pop over and see him whenever we get the chance."
"My mother is very happy there because she feels safe. It is very friendly staff go the extra mile and provide a wide range of activities. The room is lovely with a lovely view of beautiful grounds. I'm glad we chose this home. Mum also loves the little dog who is very friendly."

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Bedrooms Available
We’re accepting residents for residential, dementia and respite care. Reserve your space today.