Our Sustainability Commitment
At ACI Care, sustainability is more than a buzzword—it’s part of who we are. We care deeply about protecting our planet and supporting our communities, so we’ve built sustainable practices into everything we do. By adopting sustainable service delivery strategies we’re working to create a healthier, greener future for everyone.
Our Sustainability Mission
Sustainability is about making choices today that help build a better tomorrow. At ACI Care, we’re on a mission to deliver high-quality care services that not only meet your needs but also promote environmental and social well-being. By embracing innovation, managing resources responsibly, and focusing on long-term impact, we’re creating value for our customers, employees, and the communities we serve.
Our Three Key Focus Areas
We’re committed to sustainability in three core areas:
- Caring for the Planet
o Saving energy, reducing waste, and using sustainable materials. - Supporting People and Communities
o Fostering employee well-being, building strong local partnerships, and promoting ethical practices. - Acting on Climate Change
o Working toward carbon neutrality and addressing climate risks.
OUR TESTIMONIALS
"I came to visit the other day and felt compelled to leave a review. I just read an article in the newspaper about people being forced out of hospitals and into care homes. Well from my experience at Mountside, I just want to ask why that’s a bad things? My great-aunt has been in hospital many timesover the last few years and it’s always terrible and she always cries about wanting to go home. But since she’s been at Mountside, she’s so happy and free and is getting so much help and support. These guys are doing a fantastic job and we really should be highlighting what a fantastic place it is!"
"My mother is very happy there because she feels safe. It is very friendly staff go the extra mile and provide a wide range of activities. The room is lovely with a lovely view of beautiful grounds. I'm glad we chose this home. Mum also loves the little dog who is very friendly."
"My mate is really well looked after here. I know all of us are happier that he’s in a safe place getting the help and support he needs rather than being stuck in his home and struggling away. Obviously, we miss seeing him as much, but he didn’t get out much before and this way we can pop over and see him whenever we get the chance."
"My brother lived at Mountside for a year, and I have to say, it was great to see him so happy and relaxed. It was very sad for us that he had to move to a home, but once he had settled, it had brought back his old glow and charm. He always said he was well cared for, and the building was beautiful.
We are so happy that he managed to get another year of being himself again after struggling so much at home. He always loved the weekly bingo!"
"The staff are extremely caring, supportive and dutiful in their care for the residents. The food is superb all freshly cooked daily. Mum has flourished and improved at Fairways."
"My dad was a resident here for over a year, and we were very happy with the care they provided, very homely. I always found the staff lovely, caring and helpful. Nothing was too much trouble. Very happy memories of dad's time spent there. Especially his singing and dancing."
"Everyone was kind and helpful and very nice to us. My uncle always said very positive things and seemed to be very happy and relaxed."
"The home was very helpful clean with lovely staff my husband was looked after very well. We could not have had better treatment."
"Very happy with the care my father receives. He's suffering from dementia so is not always the easiest person to deal with, but he is dealt with respectfully. If he's having a tough time emotionally, we can call the home and talk to the staff, who are always understanding and appreciate the input from us."
Tracking Our Progress
To help us reach our goals we’ve teamed up with Zellar, a digital sustainability coach, to help us stay on track. Zellar makes it easy for us—and you—to see how we’re doing. They calculate our carbon footprint, suggest ways we can improve, and keep us accountable with year-by-year tracking. You can check out our sustainability journey here:
Fairways: View Profile
Old Rectory: View Profile
Mountside: View Profile
Gabriel Court: View Profile
Recent achievements
We’re proud to share the incredible progress we’ve made on our sustainability journey across four care homes! With a focus on meaningful change, we’ve achieved several key milestones:
- Measured Our Environmental Impact: We’ve quantified our operational emissions to better understand our footprint.
- Tracking Commuting and Remote Work Emissions: Embracing a comprehensive approach to sustainability by accounting for all aspects of our work.
- Set Clear Emissions Targets: We’ve established actionable goals, driving us closer to a greener, more sustainable future.
But that’s not all! Collectively, we’ve taken bold steps to transform our operations:
Appointed a Sustainability Champion – Leading our green initiatives with dedication and passion.
Pledged to Achieve Net Zero – Our commitment to a carbon-neutral future is officially underway.
Installed Solar PV Panels – Powering our care homes sustainably with renewable energy.
Switched to a Greener Water Supplier – Ensuring eco-friendly resource management.
Replaced an Outdated Boiler – Improving energy efficiency and reducing carbon emissions.
Installed a Smart Meter – Optimising energy usage to minimise our carbon footprint.
Migrated to Cloud IT Servers – Significantly cutting down our digital emissions.
These achievements reflect our dedication to building a sustainable future for the communities we serve while protecting the planet for generations to come. We’ll regularly update our Zellar pages so you can see what we continue to achieve.
Request a Brochure
Find out more about our homes, our team, our care and typical fees.
Book a Tour
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Bedrooms Available
We’re accepting residents for residential, dementia and respite care. Reserve your space today.